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Legal

Privacy policy

Plain-language summary. Contact us with any questions.

What we collect

Details you submit through our quote and booking forms or by phone, text, WhatsApp or email: name, contact details, trip details and notes.

How we use it

To respond to your request, plan and perform your trip, and communicate about it. We do not sell your personal information.

SMS opt-in privacy

We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.

Ride-related SMS

Customers who voluntarily opt in to ride-related SMS may receive messages about their transportation requests and bookings. Message frequency varies by booking. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Address suggestions

When you type three or more characters in the homepage pickup or drop-off field, the search text is sent to Google Maps Platform to suggest addresses, hotels and airports. Suggestions are optional and remain editable. We do not save these searches as quote/booking requests or include them in GA4 events. Google processes lookups under its privacy policy at https://policies.google.com/privacy and Google Maps terms at https://cloud.google.com/maps-platform/terms.

Analytics

We use Google Analytics 4 to understand how the site is used, including button clicks and form submissions. You can limit tracking with your browser settings.

Your choices

Contact support@transprolux.com to ask about, correct or delete information you have provided to us.

Questions: support@transprolux.com